Mitsubishi Connect™ App

What does Mitsubishi Connect App do?

When used with a compatible iPhone or Android device, the Mitsubishi Connect™ mobile app puts your Mitsubishi SUV or car in the palm of your hand. Ride along with Vern Eide Mitsubishi in Sioux Falls as our staff explores Mitsubishi Connect services, how to set up the app, and which models have Mitsubishi Connect.

Mitsubishi Connect Services

As we continue our way through an ever-increasing digital world, our team is often asked, “Does Mitsubishi have an app to start my car?” With the help of the Mitsubishi Connect app and your compatible smartphone, Mitsubishi Connect can provide vehicle owners with connected services and remote commands. Thanks to Mitsubishi Connect App, not only can you remotely start your vehicle, but you can also take advantage of the following Mitsubishi Connect features:

• • Lock and unlock the doors
  • Turn on/off the headlights
  • Remote climate control
  • Remote horn
  • Schedule Vern Eide Mitsubishi dealer services
  • Car finder
  • Stolen vehicle assistance
  • Locate the vehicle when someone else is driving
  • Automatic collision notification
  • SOS Emergency Assistance

Mitsubishi Connect is also your dedicated dealer service link. From inside the mobile app, you can schedule service, find your nearest Mitsubishi dealer, estimate the cost of a service appointment, and much more!

Use Mitsubishi Connect At Home

Additionally, once you’ve synced the compatible smartphone with your vehicle, the Mitsubishi Connect app services can be accessed via GoogleHome™ and Amazon Alexa® as well.

Download the Mitsubishi Connect App

The Mitsubishi Connect mobile app is available for both iPhone and Android users. Click on the app store button below that applies to your device.

How do you set up Mitsubishi Connect?

First, ensure you have the following vehicle information listed below, as you will need it to register from the Mitsubishi Connect app.

• VIN (vehicle identification number)
• Email address to be used as your login ID
• Password of your choice to be used for logging in
• Profile information
• Preferred PIN
• Credit card

After registration, complete the steps below to set up the Mitsubishi Connect app on your compatible smartphone.

Note: If you are not the original owner of this vehicle, you can register for an account and pair the vehicle with your phone only if the previous owner canceled their Mitsubishi Connect account. However, if the previous owner did not cancel their account, you will need to contact customer care for registration assistance.

1. Follow the prompts to select your region, country, and language.
2. Select LET’S GET STARTED to create a new account.

   Note: You can also select Demo Mode for a quick overview of the registration process followed by a hands-on test of the application setup and features.

3. When you are near your vehicle, select SCAN OR ENTER VIN to move to the next step.
4. Your mobile phone’s flashlight turns on and you can then scan the VIN located on the bottom of the driver’s side door jamb. If you cannot find it or are unable to scan it, you can select to Enter the VIN Manually.
5. When entering the VIN manually, use care when entering the long sequence of numbers and letters. Note that VIN numbers do not use the letters I, O, or Q.
6. Once you have confirmed the VIN, review and accept the Terms and Conditions.

When you are ready, continue on to set up your account.

1. Provide a valid email address.
2. Enter a password, then retype the password. Please remember your password for future reference.

   Your password must meet the following requirements:

   • Must be between 8 and 15 characters.
   • Must have at least one uppercase letter.
   • Must have at least one lowercase letter.
   • Must have at least one special character: ! @ # $ ^ & * ( ).
   • Must have at least one number.
3. Continue following the prompts and providing the information requested.
4. Enter a 4-digit PIN code, and then re-enter it to confirm. Please remember your PIN for future reference.

Notes:

• If the car is a former fleet vehicle, such as a rental car, you will be prompted to call Mitsubishi Connect Customer Care for assistance.
• If the car is a former fleet vehicle that you have just received, you may need to wait up to 24 hours and turn the engine on and off during the 24-hour period before you can register.
• If this is a used vehicle that is past the two-year trial package, you may need to wait up to 24 hours and turn the engine on and off during the 24-hour period before you can register.
• If this is a used vehicle that is within the two-year trial package, the remaining time on the trial period can be transferred to the new owner.

Next you will pair your vehicle to your mobile phone and view the trial subscription package status. Follow the steps below.

1. In Outlander and Outlander PHEV vehicles, press the “Map” button on the infotainment menu screen. Press the headphone icon.
2. In Eclipse Cross vehicles, press the iCall button, located in the overhead console.
3. Wait for pairing verification. Your phone will vibrate when pairing is complete. Then you will hear an announcement.
4. Next you will see the status of your connectivity package.
   • If this is a new vehicle, your two-year trial package details are displayed. You can optionally purchase additional packages at this time.
   • If this is a used vehicle, the two-year trial package may still be in effect or may be expired. If it is expired, you can purchase a package at this time.
5. If you are purchasing an additional package, continue with entering your credit card information.

Once the setup is complete, you can sign in to begin using My Mitsubishi Connect.

Models with Mitsubishi Connect

While more and more new vehicles will eventually feature Mitsubishi Connect, there are only two models that currently allow for the app’s services and they are listed below.